Young whippersnapper: It's your router that's the problem.
Me: No, it isn't.
(He argues. I prove that it's not the router.)
Young whippersnapper: It's your computer that's the problem.
Me: No, it isn't.
(I contend that it is statistically impossible for all three computers to fail in the exact same manner at the same time.)
Young whippersnapper: I don't know how to fix this, so I will call in someone smarter, on the pretext that he has a laptop and I don't. And since you have argued with me, I will erase the dial-up program from your computer.
He didn't really say either of those last two sentences, but that's what he did.
Various Otelco DSL repair guys were here for
five hours yesterday. It's only partially fixed. What that means is, if we want high-speed internet, we have to go sit in the junk room and hook directly into their cable. Guy #2 said our router was fried, but then he couldn't get the new router (that he was trying to sell us) to work either.
He said they'll be back "probably Tuesday or Wednesday".